How to contact us
Email support@theislehack.org. Include your order ID and a short note about the issue.
We reply faster when you list your Windows version and what you already tried.
- Order ID from your receipt
- Windows 10 or 11 version
- Loader error text or screenshot
Before you email
Many questions are answered on Setup, Status, or FAQ. Check those pages first after a patch or failed install.
Common topics
License delivery, activation, and post-patch rebuilds are the most common support requests.
- Delivery timing after checkout
- Activation or loader errors
- Rebuild status after Easy Anti-Cheat patches